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CHANDU DIGITAL

Frequently asked questions

A little clarity before you order.

How do I order?

Choose a service and use its WhatsApp enquiry button. We confirm the exact plan, availability, price and terms before you make a payment.

Can I pay in Saudi riyals?

We accept SAR payments for our Saudi customer orders. Ask us to confirm the available payment method, final amount and any applicable fees for your order. Cryptocurrency payments can also be discussed before payment.

Do eSIMs include calls or SMS?

Our travel eSIM enquiries focus on mobile data. Do not assume a phone number, regular calls or SMS are included. App-based calls use data and remain subject to local network restrictions.

When does an eSIM start?

Validity may start at purchase, installation or first network connection, depending on the plan. Confirm the activation trigger and deadline in your quote.

Is delivery instant?

Delivery depends on the service and supplier availability. Ask for the estimated delivery time before paying. A website enquiry alone does not activate a service.

What if I need a refund?

Contact support with your order reference and a description of the issue. If the issue is genuine and cannot be resolved, we will refund you within 48 hours of confirming that it cannot be resolved.

Are you an official partner of the listed brands?

Chandu Digital is an official partner of STAR SHARE and OPPLEX IPTV. This partnership statement applies to these two IPTV providers only. Other brand names on this website identify the services discussed and do not imply an official partnership. For an IPTV order, confirm the provider, destination country, current channel availability, device support, connections and subscription terms before payment.